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Frequently asked questions

Question & Answers

Our fleet includes a variety of vehicles to suit your needs – economy cars, midsize sedans, SUVs, and minivans. You can view our full vehicle selection and pricing on our website.

Yes, all drivers must present a valid driver’s license from their country of residence. We accept most major domestic and international licenses.

Our standard rental rates include unlimited mileage, basic liability insurance, and 24/7 roadside assistance. Additional coverages like collision damage waiver are available for an extra fee.

Yes, we offer one-way rentals between our locations in Platanias, Chania, and Rethymno. Just let us know your travel plans when making the reservation.

The minimum rental age is 21 years old. Drivers under 25 may be subject to a young driver surcharge.

We accept all major credit cards as well as cash deposits. A hold will be placed on your credit card for the security deposit, which is refunded when you return the car in good condition.

Reservations can be canceled or changed free of charge up to 24 hours before the rental period begins. Fees may apply for shorter notice.

Small pets are allowed in our vehicles with prior notice. There is an additional cleaning fee for vehicles with pet passengers.

You can reach our customer service team by phone at +30 6948658095 or by email at info@ecocarplatanias.gr. We’re happy to assist you with any other inquiries.

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